Ticket Triage
Productivityby anthropics
2/3 audits passApache-2.0
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or…
Run it on your business data
Imported into BusinessMCP, Ticket Triage becomes a playbook your AI business analyst applies to your connected workspace tools.
Use Ticket Triage in BusinessMCPInstall it in a coding agent
One command adds Ticket Triage to your project.
npx skills add https://github.com/anthropics/knowledge-work-plugins --skill ticket-triageHow we vetted it
- Source
- anthropics/knowledge-work-plugins at da38ec1
- Licence
- Apache-2.0
- Security audits (skills.sh)
- Gen Agent Trust Hub: Pass · Socket: Pass · Snyk: Warn
- Bundled scripts
- None, instructions only
Checked 2026-09-25 against its skills.sh listing. How we vet skills
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Run Ticket Triage against your whole business
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Use Ticket Triage in BusinessMCP